Policies

As a leading recruiter within the Charity, Arts and Not for Profit markets, Langton N4P recognise our obligations as both an employer and a provider of recruitment services to the wider community.

Data Protection Statement

The information that you provide on any registration forms and CV’s will be used by Langton Not 4 Profit to help you find your next role. In doing so, you consent to your personal data being included on our own computerised database and consent to us representing you to any clients that we work with. Please note that your CV or personal data will not be shared with any third parties without us contacting you first.

Langton N4P takes the privacy of our users very seriously and is committed to high standards of data privacy, security and transparency.  We have never shared a CV without the consent of the candidate, indeed we always recommend that a CV is accompanied by a tailored covering letter but as an organisation we are engaged in introducing any and all changes needed to ensure adherence with the European Union General Data Protection Regulation (EU GDPR), that came into force on 25th May 2018 as per the guidance provided by the UK’s governing body, The Information Commissioner’s Office (ICO), including ensuring:

• Data is obtained, and information is processed fairly
• Data is kept safe and secure
• Data is processed for its intended purpose
• Data is not retained for longer than it is necessary
• Individuals have the right to be forgotten
• A timely response & access to data for subject access requests is granted

Our Commitment to Equal Opportunities and Diversity

Langton N4P believe that equality and diversity in the workplace is socially, morally and ethically desirable.

We value diversity and endeavour to treat all colleagues, clients and candidates with respect at all times.  All employees are encouraged to embrace diversity and support any initiatives taken by the company in this area.

As an employer and recruitment consultancy, we will at all times ensure that we do not discriminate against any job applicant or employee on the basis of sex, sexual orientation, marital status, civil partnership status, ethnic origin, race, religion or belief, colour, nationality, disability or age.

In line with best practise we ensure that our applicant attraction methods do not discriminate and attract a diverse applicant pool, applicants are then selected on the basis of their skills, abilities, experience and potential.

Unless instructed by our clients we do not adopt a recruitment process of positive discrimination, where a client has a need to address diversity imbalance in their organisation we can work with them on the most suitable methods to address this.

Age Discrimination

Following the implementation of the Equality Act in 2010, Langton has ensured that all current and new consultants are made aware of its implications through training and monitoring of their work. This has included changes to the registration process, a fully compliant database and ensuring that our advertising does not contravene the legislation.

Equal Opportunities and Diversity Resources

The following links provide a variety of sources of information and advice on the subject of equal opportunities & diversity in the workplace. Langton N4P accepts no responsibility for the content of external sites.

www.c2e.co.uk
This Website has been developed for the use of all organisations, to enable them to implement the C2E Equality and Diversity programme.

www.equalityhumanrights.com
The Equality and Human Rights Commission is an Independent statutory body established to help eliminate discrimination, reduce inequality, protect human rights and to build good relations.

Quality Management Statement

Langton N4P Recruitment is a consultancy specialising in the recruitment of Charity, Arts and Not for Profit professionals established in 2008. We provide the following services:

• Contingency recruitment consultancy services
• Interim recruitment services
• Advertised selection recruitment services
• Retained recruitment services
• Salary surveys and market information
• Career Management services

We strive to provide our clients and candidates with services which meet and exceed their expectations. We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance.

Our QMS contains the following elements:

• Regular gathering and monitoring of client and candidate feedback, including complaints.
• Regular management reviews with all staff, including support staff.
• Awareness and training as appropriate in relevant changes to employment and immigration legislation which affect our markets.
• Our quality control is constantly monitored and any feedback immediately actioned.

The Managing Director is ultimately responsible for quality but all employees are encouraged to be responsible for the quality of the service within their direct responsibility. Our policy is reviewed annually.

Environmental Policy

Langton N4P is committed to reducing waste and pollution where possible. Staff are encouraged to use public transport or walk to work and we offer the option to work from home,

All products which can be recycled are, and electrical equipment is turned off where possible rather than kept on standby.

Information on Langton N4P registration process.

Where possible at Langton N4P, we believe that recruiters should meet their candidates.  Of course, this is not always possible.  Logistical elements conspire to dilute this prospect and there are occasions when due to the urgency of the requirement or the location of the client that this is not always possible as we operate throughout the UK from an office in London.

At Langton, our registration and recruitment process is however as rigorous for candidates that we meet face to face as well as those who are registered over the telephone. We take the time to understand our candidates objectives, conducting a thorough interview using various communication channels that ensures we understand our candidates motivations and drivers, in order that we may best match them to our clients’ needs.

It is our experience of working in the sector that many of our candidates progress to become future clients and through temporary workers or career progression we have represented many of the same candidates time again – a testimony to our understanding and success in working with both parties. Our understanding of our clients’ and candidates’ needs is evident in our track record of recruiting to both temporary and permanent positions as well as the repeat business we receive from many clients.

We also ask all candidates to complete a Langton registration form as well as provide documentation and identification to support this process. For temporary workers we can take up references on your behalf, commonly this is two references unless otherwise specified and these are taken up upon offer. If you would like to speak to anyone at Langton N4P regarding this please contact Heidi Earp, Director Langton N4P on 07833 230169 or heidi@langtonn4p.co.uk

Complaints Procedure

At Langton N4P we pride ourselves on providing a high level of service to both our clients and candidates. The high level of repeat business from both sides is a testimony to the work we put into maintaining relationships and for this reason we welcome any comments should you feel something needs addressing. Should you at any point have cause to raise a complaint or comment with us on any issue you are asked to contact, in the first instance, Heidi Earp who is the Director responsible for client and candidate liaison within the company. Heidi can be reached on 07833 230169 or via Heidi@langtonn4p.co.uk. We will acknowledge receipt of your complaint if sent in writing within 24 working hours and will reply fully within 5 working days. We will keep a full written record of any complaints received.